Preface

SIG is a middleware web service designed to provide IBE/OTA with a unified interface to the following functions of different GDS and local CRS.

1. Fixed date shopping
2. Flex date shopping
3. Flight Availability
4. Fare Availability
5. Fare Rule Display
6. Booking & Pricing
7. Ticket Issue
8. Different forms of payment: CASH, CC, CASH+CC
9. Booking status & Repricing
10. Booking Cancellation & Ticket Void
11. Ticket status
12. Schedule Display
13. Fare Display

Currently SIG manages interfaces with the following systems:

1. TAIS CRS
2. Amadeus
3. Sabre
4. Sirena-Travel
5. SITA Gabriel
6. Navitaire
7. Biletix Distribution System (Charter Database)
8. Aviacenter Distribution System (Charter Database)
9. Galileo
10. Mixvel

SIG is an execellent chance to IBE/OTA to avoid integration with many systems because it offers

1. Quick new system links. As soon as organization tasks solved
2. IBE/OTA developers do not need to know anything about GDS/CRS. All GDS/CRS technology concerns covered by SIG team.
3. IBE/OTA developers do not need to speak Russian to deal with Russian systems
4. No extra look/book invoices even for heavy loaded B2C projects.
5. Comprehensive shopping engine able to find itineraries not offered by connected GDS/CRS shopping tools
6. Smart price and availability caching tools

Currently SIG is being used by the following projects: biletix.ru, portbilet.ru, tutu.ru, e-ticket.ru, aviarost.ru, etc. These integrations work via SIG old API not available for new customers.

Now SIG team has been developing new SIG API, which was launched at 01.10.2012.

If you have questions, please address them to
  Commercial issues:
     Alexander Sizintsev 
     a.sizintsev@ors.aero
     skype:alexfindir

     Liliya Svistun
     l.svistun@ors.aero

     Tatiana Kremneva
     t.kremneva@ors.aero

  Technical issues - sig-support@ors.aero
  Demo system issues - sig-support@ors.aero

WSDL & XSD. Demo, Test, Prod systems

SIG - is SOAP server. SIG team manages three systems:

• Demo System. SIG WSDL. Open to public for evaluation purposes. Login name "TestUser", to obtain password send request to SIG support team.
• Test System. Allocated to every customer after the contract signing.
• Production System. Allocated to every customer when integration completed.

WSDL contains the only method SIG_RequestSoap which wraps the actual XML request in sig:SIG_Request tag.

The XML requests and replies schemas available at SIG Demo server

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/sigws.html

This is the simple request

Schema versions

Schema to be released soon, v.Test

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/test/sigws.html

Changes list:

• New service present - SIG_AirFareRQ/SIG_AirFareRS to obtain itinerary fare information (http://docs.tais.ru/sigws_data_types/test/sigws_SIG_AirFareRQ.html#Link1C).
• In request SIG_AirReShopRQ element FarePref now can contain optional element Penalty - to set exchange penalty amount in shopping request (http://docs.tais.ru/sigws_data_types/test/sigws_SIG_AirReShopRQ.html#Link227).

Connected jira tasks:

SIG-9648: Запрос SIG API для справки Т

SIG-9878: Добавление параметра Penalty в запрос SIG_AirReShopRQ - 1M

Schema v17.148 included in SIG v6.08.02+ from 2024-12-09

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v17.148/sigws.html

Changes list:

• In response SIG_AirBookRS element FlightSement now can contain optional element CheckInTime - time of check in (http://docs.tais.ru/sigws_data_types/v17.148/sigws_AirItineraryType.html#Link3BA).

Connected jira tasks:

SIG-9952: Отображение времени начала регистрации при чтении PNR в SIG API 1М

Schema v17.147 included in SIG v6.08.01+ from 2024-11-14

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v17.147/sigws.html

Changes list:

• New service present - SIG_AirFareRQ/SIG_AirFareRS to obtain itinerary fare information (http://docs.tais.ru/sigws_data_types/v17.147/sigws_SIG_AirFareRQ.html#Link14).
• In request SIG_AirReShopRQ element FarePref now can contain optional element Penalty - to set exchange penalty amount in shopping request (http://docs.tais.ru/sigws_data_types/v17.147/sigws_SIG_AirReShopRQ.html#Link20A).
• In request SIG_AirBookRQ/SIG_AirBookRS element Payment now can contain optional element CardNumber - to set card number when FOPExt="FFS" ,"MC" ,"FFR" (http://docs.tais.ru/sigws_data_types/v17.147/sigws_IssueType.html#Link176).

Connected jira tasks:

SIG-9648: Запрос SIG API для справки Т

SIG-9878: Добавление параметра Penalty в запрос SIG_AirReShopRQ - 1M

SIG-9914: Добавить атрибут в SIG_AirBookRQ/RS для указания номера карты (ФОП= FFS, FFR, MC) - 1M

Schema v16.145 included in SIG v6.07.04+ from 2024-08-14

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.145/sigws.html

Changes list:

• In request SIG_AirBookRQ element Revalidate now can contain optional element TicketNumbers - list of ticket numbers for revalidation (http://docs.tais.ru/sigws_data_types/v16.145/sigws_SIG_AirBookRQ.html#Link139).
• In request SIG_AirBookRQ element RetrieveBooking now can contain optional attribute DocumentNumber to search PNRs by document number and flight info (http://docs.tais.ru/sigws_data_types/v16.145/sigws_SIG_AirBookRQ.html#Link130).

SIG-9825: Попассажирная ревалидация - 1M

SIG-9723: Поиск PNR по рейсу и номеру документа - 1М

Schema v16.142 included in SIG v6.05.02+ from 2024-03-30

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.142/sigws.html

Changes list:

• In request SIG_AirTicketRS element Price now can contain optional elements PenaltyFOP and RefundTaxes to set manual parameters of ticket refund (http://docs.tais.ru/sigws_data_types/v16.142/sigws_TicketActionInfo.html#Link4BB).
• In reply SIG_AirBookRS element Passenger now can contain optional attribute PaxID (http://docs.tais.ru/sigws_data_types/v16.142/sigws_PassengerType.html#Link34A).
• In request SIG_AirBookRQ element PriceItinerary now can contain optional element ExchangeOptions to set manual parameters of ticket exchange (http://docs.tais.ru/sigws_data_types/v16.142/sigws_PriceItineraryType.html#Link168).
• In request SIG_AirBookRQ and reply SIG_AirBookRS attribute Status of element Reservation can contain value INF for informational segment (http://docs.tais.ru/sigws_data_types/v16.142/sigws_FlightScheduleType.html#Link434)
• In request SIG_AirBookRQ element Revalidate now can contain optional elements Penalty, ExchangeType and Payment to set manual parameters of ticket revalidation (http://docs.tais.ru/sigws_data_types/v16.142/sigws_SIG_AirBookRQ.html#Link138)
• In reply SIG_AirBookRS in element RefundData changed type of few numeric attributes from float to decimal.

Connected jira tasks:

SIG-9579: Добровольный возврат после обмена. Зачет такс. - 1М

SIG-9464: Возврат - добавление в SIG форму оплаты штрафа за возврат - 1М

SIG-9702: Возврат - добавление в SIG форму оплаты штрафа за возврат (2 шаг)- 1М

SIG-9458: Выводить PAXID в SIG_AirBookRS - 1M

SIG-9512: Добавление атрибутов в SIG_AirBookRQ для Reissue Step1 (расчет обмена) - 1М

SIG-9513: Создание информационного сегмента через SIG API (для виртуального интерлайна) - 1М

SIG-9538: Дополнительные опции на ревалидации - 1М

Schema v16.141 included in SIG v6.04.02+ from 2023-11-30

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.141/sigws.html

Changes list:

• In reply SIG_AirBookRS element Reservation now can contain optional attribute GdsRecordLocator - PNR locator in partner distributive system.
• In request SIG_AirBookRQ element Endorsement of element Reissue now can be used in both mode - single Payment and multiple TicketMods.

SIG-9562: Три локатора в PNR (кодшеры, интерлайны) - 1М SIG-9632: Добавить возможность внесения Endorsement в SIG_AirBookRQ - 1M

Schema v16.140 included in SIG v6.04.00+ from 2023-10-15

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.140/sigws.html

Changes list:

• In reply SIG_AirBookRS element FlightSegment now can contain optional element WetLeaseAirline.
• In request SIG_AirBookRQ and reply SIG_AirBookRS element Passenger now can contain optional attribute ExtraSeats - in book request to add extra seats for the passenger, in reply to show count of the passenger's extra seats (zero not shown).
• In request SIG_AirBookRQ on exchange request element Payment now can contain optional attribute Purpose - to distribute multiple form of payments for exchange to ticket exchange itself and to penalty.
• In reply SIG_AirBookRS element Fare-Price now can contain optional elements RefundedTaxes and FareAccountedTaxes.

• In reply SIG_AirBookRS attribute Tax-TaxStatus now can have new values: Compensated, TaxAccounted and FareAccounted.

• • PTC - Industry-standard Passenger Type Code to apply discount. Must match to at least one of PaxType:PTC. Prohibited if PaxList is set.
  • PaxList - Passenger numbers to apply discount - from 1 to passenger count, starting from adults. Prohibited if PTC is set.
  • SegmentList - Segment numbers to apply discount - from 1 to segment count.

SIG-9422: Зачет оплаченных такс со старого билета на новый. Доработки на AirBook и AirReshop с учетом ТЗ от ак - 1М

SIG-9357: Бронирование EXST - 1М

SIG-9437: Списание штрафа за обмен на EMD - 1М

SIG-9499: Продажа по франшизе - 1M

SIG-9556: Номер рейса оперирующего перевозчика в AirShop и AirReShop - 1М

Schema v16.138 included in SIG v6.03.16+ from 2023-08-01

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.138/sigws.html

Changes list:

• In requests SIG_AirShopRQ and SIG_AirReShopRQ element FarePref now can contain multiple elements Discount. Also element Discount has got new attributes: PTC, PaxList and SegmentList - to make the use of discounts customizable:
  • PTC - Industry-standard Passenger Type Code to apply discount. Must match to at least one of PaxType:PTC. Prohibited if PaxList is set.
  • PaxList - Passenger numbers to apply discount - from 1 to passenger count, starting from adults. Prohibited if PTC is set.
  • SegmentList - Segment numbers to apply discount - from 1 to segment count.

SIG-9250: Попассажирный расчет скидки

Schema v16.137 included in SIG v6.03.05+ from 2023-03-15

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.137/sigws.html

Changes list:

• In element SIG_AirServicesRQ added choice to root and old elements moved into one of choices. As another choice added new set of elements.
• In elements SIG_AirShopRQ/FarePref, SIG_AirReShopRQ/FarePref and SIG_AirBookRQ/PriceItinerary added optional element ExcludeTaxes where attribute Exclude clarifies type of exclusion of taxes from fare calculation (sample 1):
  • All - exclude all taxes;
  • List - exclude listed taxes;
  • Ignore - ignore TST tax option - for exchange only.

and for option List the element shall contain list of taxes to exclude (for other options the list of taxes will be ignored)

• In elements SIG_AirShopRQ/FarePref and SIG_AirReShopRQ/FarePref added optional attribute PrivateOnly of type boolean. If true - look for private fares only. Empty means "false". Used only for SIG_AirShopRQ and SIG_AirReShopRQ, for all other requests will be ignored (sample 2).
• In elements SIG_AirShopRQ/FarePref/Discount and SIG_AirReShopRQ/FarePref/Discount added optional attribute OnDiscount of type boolean. If true - Discount shall be applied to discounted fares. Empty means "false". Used only for SIG_AirShopRQ and SIG_AirReShopRQ, for all other requests will be ignored (sample 3).
• In elements SIG_AirBookRS/FareInro/Fares/Fare/Taxes/Tax added optional attribute TaxStatus. Possible values:
  • New - new tax,
  • Refunded - refunded tax,
  • NonRefundable - non refundable tax,
  • Old - old tax applied to new ticket/EMD,
  • Exemption - tax exemption,
  • Change - exchange or ticket refund tax

• In elements SIG_AirBookRQ/PriceItinerary added optional string attribute Options to set extra options for itinerary pricing (sample 4).

Sample 1:

Sample 2:

Sample 3:

Sample 4:

Connected jira tasks:

SIG-8706: Поддержать работу с новым запросом карты мест для пассажира SciGetPAXSeatMap2

SIG-9077: Обрабатывать новую опцию ИТ/WT на тарификации обмена

SIG-9078: Расчет только PRIVATE-тарифов - 1М (S7)

SIG-9156: Скидка от скидки. Добавить возможность обработки такого признака в SIG API

SIG-9067: Обмен с понижением (с возвратом такс)

SIG-9204: Новый флаг на тарификации - 1М

SIG-9338: Детализация расчета в ответе на SIG_AirReshop

Schema v16.132 included in SIG v6.02.16+ from 2022-08-25

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.132/sigws.html

• In element PriceType added optional element FareAddCollect for Fare difference amount for exchange.

Changes list:

• In element SIG_AirServicesRQ added choice to root and old elements moved into one of choices. As another choice added new set of elements:
  • mandatory element SIG_AirServicesRQ/PaxTypes as array of PaxType
    • sessionded request to describe passenger options for services and/or seat map instead of old element sequence (sample 1)
    • sessionless request to describe passenger options for services and/or seat map on itinerary (see next)
  • optional element SIG_AirServicesRQ/Itinerary for sessionless request to describe itinerary and fare options. See there for details. (sample 2)
• In element SIG_AirServicesRQ added optional element Parameters which can contain optional attribute AccountCode of type string (sample 3).

Sample 1:

Sample 2

Sample 3:

Connected jira tasks:

SIG-8993: Список услуг без PNR

SIG-9038: Список услуг - добавить возможность внесения аккаунт-кода в запрос

Schema v16.131 included in SIG v6.02.13+ from 2022-07-28

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.131/sigws.html

Changes list:

• Added attribute PaxRefs into SIG_AirBookRQ->Add->OtherServices of type strlist - list of passenger references, the OSI is assotiated with

sample:

Connected jira tasks:

SIG-9052: Привязка OSI к пассажиру

Schema v16.130 included in SIG v6.02.12+ from 2022-07-18

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.130/sigws.html

Changes list:

• Added attribute OverBooking into SIG_AirBookRQ-BookingMods of type OverBookType - enumeration, possible values:
  • "None" - overbooking prohibited (default value)
  • "OverBook" - RBD/Cabin overbooking allowed
  • "OverLimit" - RBD overbooking allowed

Connected jira tasks:

SIG-9008: Forcebooking - дополнительный флаг при бронировании

Schema v16.129 included in SIG v6.02.11+ from 2022-06-23

See WSDL data types description and comments at http://docs.tais.ru/sigws_data_types/v16.129/sigws.html

SIG-8999: Выводить в SIG API признак группы при чтении группового заказа

SIG-8917: Комби-оплата при обмене

SIG-8979: Новая ФОП - SV в 1М (S7)

SIG-8900: Добавление FareBasis в ответ SIG_AirShopRS для меты

SIG-8836: Передача курсов валют в SIG_AirBook

SIG-8946: Выводить информацию о бренде в TicketInfo

SIG-5939: Продажа по ВПД в С23

SIG-8741: Переход на новый вызов SciGetPNRServices при запросе списка услуг под бронь - 1М

SIG-8825: Новая ФОП - IN - 1M (S7)

Business cases

New Booking from shopping

Fare search

Use request SIG_AirShopRQ to search few best variants flight+price for desired trip - city pairs and departure dates are mandatory. The service will return SIG_AirShopRS sructure with list of best recommendations. Each recommendation has price and set of available flights for every segment of itinerary. The reply will contain SessionID which has to be included in all subsequent requests.

Fare selection (optional)

You can choose the recommendation using request SIG_AirShopRQ with subrequest SelectedShopOption - it will be stored within session, thus you'll be able to use it later.

Create PNR

Use subrequest Add of request SIG_AirBookRQ to add passengers information, passenger contact information, remarks and comments. If Step 2 was skipped the subrequest SelectedShopOption with the itinerary choice has to be included on this stage. The result of this step will be creation of PNR(Passenger Name Record of Booking File) with booked flights and fare quote in case of success, or error message. The BookingReference returned is unique ID for created PNR.

When PNR is created you can read it at any moment either within the same session or in sessionless request using received BookingReference in subrequest BookingIdentity

New Booking from availability

Flight search

Use request SIG_AirAvailRQ to search flights for desired trip - city pairs and departure dates are mandatory. The service will return SIG_AirAvailRS structure with list of flights and available fares. The reply will contain SessionID which has to be included in all subsequent requests.

Flight selection

You must choose the flights and fares(optional) using request SIG_AirAvailRQ with subrequest SelectedShopOptions - it will be stored within session, thus you'll be able to use it later.

Create PNR

Use subrequest Add of request SIG_AirBookRQ to add passengers information, passenger contact information, remarks and comments. NOTE: You shouldn't use the SelectedShopOption if you books by Flight search mode (SIG_AirAvailRQ). The result of this step will be creation of PNR(Passenger Name Record of Booking File) with booked flights and fare quote in case of success, or error message. The BookingReference returned is unique ID for created PNR.

When PNR is created you can read it at any moment either within the same session or in sessionless request using received BookingReference in subrequest BookingIdentity

Ticketing

Can be done at once - use subrequests BookingIdentity, Issue and Display of request SIG_AirBookRQ to issue tickets and display itinerary receipts.

Also possible to split the ticketing (as well as all other one-step tasks) on 2 or 3 steps (the same subrequest should be used) - in this case the SessionID returned by the 1st reply has to be used in subsequent requests.

Cancellation

Use subrequests BookingIdentity and Cancel of request SIG_AirBookRQ to void tickets (within the issue day), EMD and cancel segments.

Read PNR

Use subrequest BookingIdentity of request SIG_AirBookRQ to get all PNR data - passengers, flights, remarks etc.

Display itinerary receipt

To display itinerary receipt use subrequests BookingIdentity and Display of request SIG_AirBookRQ.

Changes

To make changes to the PNR use subrequests BookingIdentity and Modify of request SIG_AirBookRQ (Not all kind of modifacations are available for all CRS)

Transaction reference

SIG_AirShopRQ

Allows to search low fares for any type on itinerary - one way, round trip, closed loop or open jaw. The search might be tuned using different kind of search parameters and filters.

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

One way trip for one adult passenger

Round trip for two adult passengers with child

Circle trip with direct flights only

Also used ignored AK list and promo code. The reply is limited by 10 options.

Open jaw on LH and SU

One way for one child on desired flight

Roundtrip for one adult on desired flight and preferred cabin

Flexible dates search on roundtrip for one adult on desired AK and preferred cabin

Roundtrip for two adult on desired flights for every segment and preferred booking code

Search by brands

Search by all brands

Search returns all options in every brand

Search by best brands

Search returns only one best option in every brand

Select an option from the shopping result

SIG_AirReShopRQ

Route change quote

Mandatory elements for request are:

• Locator of booking file to exchange – BookingIdentity
• Route change information in element ItineraryChanges - one OriginDestination element for each change, there references to segments to change and new route data are set - in the same format as in SIG_AirShopRQ request
• If changes are being made not for all passengers in PNR, then references to passengers should be set in attribute PaxRefs of ItineraryChanges element
• Exchange type (Voluntary/Involuntary) should be set in attribute ExchangeType.
• You can refine search using optional elements FlightPref, FarePref, SearchOptions, (see SIG_AirShopRQ request)

Passenger data change quote

Mandatory elements for request are:

• Locator of booking file to exchange – BookingIdentity
• New passenger data information to quote in element NonItineraryChanges - in the same format as in SIG_AirShopRQ-Modify request
• Exchange type (Voluntary/Involuntary) should be set in attribute ExchangeType.
• You can refine search using optional attribute Currency in SearchOptions element - see SIG_AirShopRQ request (all other optional elements will be ignored)

Exchange quote reply

In a reply to SIG_AirReShopRQ request SIG will return SIG_AirShopRS. The differences from reply to SIG_AirShopRQ are:

• Attribute Total of Price element contains amount to pay for exchange.
• ItineraryOptions element contains unused segments information - both changed and unchanged. Found variants of new segments contain ODRef attribute, unchanged segments do not. In case of name change all segments are unchanged. Itineraries in reply are sorted by departure time in UTC.

SIG_AirAvailRQ

Allows to check flights availability - one way and round trip. The search can run in two modes - displaying the flights and displaying the flight with fares (by default). Also it's possible to search the flight at some days onwards of specified day. The search might be tuned using different kind of search parameters and filters.

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

One way trip for one adult passenger flights with fares

Round trip for two adult passengers with child only flights

One trip in business cabin with morning departure by SU

Round trip for one adult on direct flights at two days onwards

Select flights from the availability result

Use SessionID returned by search mode of query

Select flights and fares from the availability result

Use SessionID returned by search mode of query

SIG_AirMinPriceRQ

Get min prices from cache to most popular destinations On reply message SIG_AirShopRS is being return. Not available on all SIG installations, contact SIG Team for details

Origin - departure point. The only mandatory attribute City - departure town.

Destination - arrival point. Must be set at least one attribute of:

TopByCount="100" - amount of most popular destinations.

City="PAR LON" - list of destination towns

Country="ES PT" - list of destination countries.

Dates - limitations by departure dates:

Start="2014-10-01" - first possible departure date - current date if not set.

End=""2014-11-01" - last possible departure date (non inclusive). No limitation if not set.

FarePref - fare preferences

Return=OW/RT. One way or round trip. Both if not set.

MinStay="7" - minimum stay - days (only for RT-prices). No limitation if not set.

MaxStay="14" - maximum stay - days (only for RT-prices). No limitation if not set.

Group - grouping mode (departure date interval is being split on periods and min price is being calculated by these periods).

By="Week" - weekly

By="Month" - monthly

if not set, one price for whole interval will be returned.

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Get 10 most popular destinations from Moscow from June 5 to June 16

Get minimum prices for flights from Moscow to London and Paris

Get minimum prices for flights from Novosibirsk to Italy and Spain

SIG_AirBookRQ

Create/retrieve/modify/ticket/cancel booking (PNR)
For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Create PNR

Create PNR with one adult passenger with all passenger data

Create PNR with one adult passenger with child - TL, segments, names and contact only

Now implemented only for PNRs created in SITA (CRS="XS")

If you create PNR after AirAvail, don't use SelectedShopOption element.

Retrieve PNR

Retrieve PNR

Attrubute LeadPassenger is mandatory only for PNRs created in Sirena2000 (BookingReference for such PNRs contains "/1H") If option RebookIfCancelled is equal "true", then itinerary will be rebooked if canceled (Sirena2000 specific)

Retrieve PNR and confirm active objects

Retrieve PNR and confirm active segment(s) and Remark(s) (if any)

Now implemented only for PNRs created in SITA (CRS="XS")

Display ticket data and itinerary receipt

Find PNR by passenger name and flight data

Now implemented only for PNRs created in TAIS CRS and SITA (CRS is "1M" or "XS")

Modify PNR

Now implemented only for PNRs created in SITA (CRS="XS")

Add remark into previously created PNR

Add service into previously created PNR

Now implemented only for PNRs created in Navitaire (BookingReference contains "/DP")

Add OSI into previously created PNR

Append segments into previously created PNR

Modify passenger doc and contact data in existing PNR

Add, modify and cancel some elements of PNR in one request - contacts, comments, remarks, OSI, passenger data, TL

Divide PNR

Returns new PNR with divided passengers or error.

Cancel some elements - contacts, comments, remarks, OSI

Node Cancel contains list or references on objects to cancel.

Cancel

Cancel entire itinerary

Void tickets

Void all tickets issued for PNR

Void tickets and cancel itinerary

Void all tickets issued for PNR and cancel entire itinerary.

Void tickets for selected passenger(s)

Void tickets only for selected passenger(s)

Now implemented only for PNRs created in SITA (CRS="XS")

Void EMD

Void selected EMD

Now implemented only for PNRs created in Navitaire (BookingReference contains "/DP")

.

Cancel one segment only

Now implemented only for PNRs created in SITA (CRS="XS")

.

Issue ticket

If SIG returns an error on Issue ticket request or does not reply within timeout period (not less than 90 seconds) the client should re-read the PNR to get its actual status, since it could be sold or part sold.

Issue tickets for whole itinerary for all passengers in PNR with cash form of payment and display plain-text itinerary receipt

Issue tickets for whole itinerary for all passengers in PNR with Credit Card form of payment and display plain-text itinerary receipt

Issue tickets for whole itinerary for one passenger

Now implemented only for PNRs created in SITA (CRS="XS")

Issue tickets for segments 1-4 for one passenger with tour code, endorsement, manual fare

Now implemented only for PNRs created in SITA (CRS="XS")

Issue tickets for all segments for each passenger separately with different endorsements and payment types

Now implemented only for PNRs created in SITA (CRS="XS")

Issue EMD

Issue EMDs for whole unpaid services for all passengers in PNR with cash form of payment and display plain-text itinerary receipt

Implemented for all CRS but Galileo ( PNRs BookingReference contains "/1G")

Exchange

Voluntary exchange

Overview

SIG_AirReShopRQ

Rebook/reprice

Ignore

Reissue

Involuntary exchange

Involuntary exchange starts from step 2 with attribute ExchangeType="Involuntary", without shopping request SIG_AirReShop. Using of Add element with data of new segment(s) and Cancel element with cancelled segment(s) references is optional, since for involuntary exchange segments often are already automatically changed by vendor. In this case before exchange start, if necessary, client application should confirm segment(s) using attribute AutoConfirmation="true" on booking file read request.

Reprice

Reissue

SIG_AirFareRulesRQ

Retrieve fare rules
For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Request rules - all categories

SIG_QueueRQ

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Queue status request

Queue status reply

Queue items request

Queue items reply

Request Queue counts and items from two queues only

Queue items(s) remove request

Queue items(s) remove reply

Queue management combined request

Queue management combined reply

SIG_AirServicesRQ

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Get available services for selected search option

Get available services for previously created PNR

SIG_AirRoutesRQ

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Get available routes for selected airline

SIG_AirScheduleRQ

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Get schedule for selected airline

Get schedule for selected airline and flight number

Get schedule for selected airline with direct flights only

SIG_AirTicketRQ

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Get ticket info

Refund

Involuntary refund

Voluntary refund

If booking file exists and refund is being made not for all passengers in PNR then passengers who demand refund should be divided to another PNR first. Seats should be cancelled before refund.

Quote refund

Refund

Void

SIG_AirPriceRQ

For detailed description see SIG Web Service data types definition and check latest WSDL at SIG Web Service Definition

Get price options

Select an option from the pricing result